Safety Solutions Training Limited are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Safety Solutions Training Limited may change this policy by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
WHAT PERSONAL DATA WE COLLECT ABOUT YOU
- Your name
- Your email address
- Your phone number
- Your business name
- Any personal data you post on our website
- Data about how you use our website
- Technical data such as your IP address, log-in data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices used to access our website
- Your marketing and communication preferences any other information that you directly provide to us whether through our contact for over the phone by email or otherwise such as when entering a competition or completing a survey
- Photographs of you at events
HOW WE MAY USE YOUR DATA
We will use your data to.
- Send you customer communications about enhancements to products or services you have bought
- Enable us to perform a contract with you and process orders, respond to enquiries related to the order and deal with complaints
- Reply to any enquiries you make about our products or services
- Send you marketing communications we are allowed by law to do so
- Personalise your experience on our website
- Monitor the use of our website and online services
- Ask you to complete surveys or invite you to enter competitions or prize draws
- Keep records of orders placed and communications in relation to such orders
- Keep records of Communications
- Analyse your use of our website and other online services
- Administer and protect our business and website
- Deliver relevant website content and advertisements to you
- Understand the effectiveness of our advertising
- Bring legal claims against you if you breach a contract or fail to make payment
- Comply with any legal obligations we are subject to or are required by a government authority
- Obtain all maintain insurance policies
OUR LAWFUL GROUND OF PROCESSING
Under the General Data Protection Data Regulations, we are only legally able to process your personal data if we have a lawful grant for doing so.
Our lawful grounds of processing our:
- In relation to customer data that we have obtained in relation to you placing an order with us that we hold for the purpose of fulfilling that contract, informing you about updates to that product or service and keeping records of the contract. The processing is necessary for the performance of a contract to which you are subject and for our legitimate interests in informing you about updates to the product or service, record keeping and to establish, pursue or defend legal claim as responsible business operations.
- In relation to Prospect Data that we had obtained when you inquired about our products or services (whether that be through our website or otherwise) and that we process in order to reply to your enquiry and keep records of this, the processing is necessary in order to take steps at your request prior to entering into a contract and for our legitimate interests in record keeping and to establish, pursue or defend legal claim.
- In relation to Prospect Data that we have obtained when you signed up for any of our free resources and that we process in order to send you those resources, reply to your communications about the resources and to keep relevant records, you have given consent to the processing for the purposes of us sending you the free resource and it is our legitimate interests to reply to your communications and to keep records for our business.
- In relation to marketing data that we have obtained when you told us your marketing preferences, when you consented to us sending details of products and services, for the purpose of sending you marketing communications enabling you to partake in our promotions such as competitions, prize draws and free giveaways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising, the processing is necessary for our legitimate interests which in this case are to study how customers and users of our products or services, to develop them, to grow our business and to decide our marketing strategy.
- In relation to User Data that we have obtained through cookies on our website or other on-online services for the purposes of operating a website, insuring relevant content is provided to you, ensuring the security of a website, maintaining backups of our website and all databases and to enable publication and administration of a website, other online services and businesses, the processing is necessary for the purpose of a legitimate interest which in this case are to enable us to properly administer our website and our business.
- In relation to Technical Data (that includes data about your use of our website and other online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website), we process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and decide our marketing strategy.
- In relation to your data that we process in order to comply with legal requirements or as required by a government authority, the processing is necessary for compliance with a legal obligation to which we are subject.
- In relation to keeping records, this processing is either necessary for compliance with a legal obligation that we are subject to or for our legitimate interests in responsible business operations or defending pursuing or establishing a legal claim.
- In relation to obtaining professional advice and insurance, this processing is necessary for our legitimate interests to protect and grow our business.
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.
We do not collect any information about criminal convictions and offences.
We do not carry out automated decision-making or any type of automated profiling.
HOW WE COLLECT YOUR PERSONAL DATA
We may collect personal data when you contact us (for example by filling in forms on our website or by us sending emails). We may automatically collect certain data from you when you use our website by using cookies and similar technologies.
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, fraud detection agencies and data brokers or aggregators.
We may also receive data from publicly available resources such as Company’s House and the Electoral Register based inside the EU.
Our lawful grounds of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may only send you email or text marketing communications if (1) you make a purchase or asked for information from us about our goods or services (2) you agree to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes, we will get your express consent. You can ask us or third parties to stop sending you marketing messages at any time by emailing us at email@example.com. We also have ‘unsubscribe’ buttons on the bottom of all our emails.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided by other transactions, such as purchases, warranty registrations etc.
DISCLOSURE OF YOUR PERSONAL DATA UK
We may have to share your personal data with the parties set out below.
- Service providers who provide IT and system administrative services
- Professional advisors including lawyers, bankers, accountants, auditors, and insurers.
- Government bodies that require us to report processing activities or otherwise disclose your personal data
- Market researchers and fraud prevention agencies
- Third parties to whom we sell, transfer, or merge part of our business or our assets.
We will require all third parties to whom we share your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions, and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of these rights set out above, please email us at firstname.lastname@example.org
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate request within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you.
If you are not happy with any aspects of how we collect and use your data, you have the right to complain to the Information Commissioner’s office (ICO) the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.