Professional development
A practical half-day workshop helping trainers, teachers and professional presenters create engaging, accessible and interactive online sessions using Microsoft Teams.
Improve virtual delivery with practical guidance on Teams, engagement, breakout rooms, screen sharing, accessibility and confident online facilitation.
The course is designed to help staff recognise risk early, apply clear procedures, and make calm, defensible choices under pressure.
Teachers, lecturers, trainers and organisations delivering live online learning.
Delivery can be adapted around role, sector, incident history, and the confidence your organisation needs delegates to build.
Why this training matters
This course supports practical workplace risk management, clear procedures and safer decisions for staff working with members of the public.
Sessions are designed for up to 15 delegates, in person and online. Smaller groups keep everyone involved in the discussion and scenario practice, which is where most of the learning happens. We can take up to 20 where an organisation needs it, with an additional charge for each delegate above 15.
Allow up to five weeks from confirmation to the first session, depending on trainer availability and your own staff availability. That window lets the session be built around your organisation: reviewing your policies and procedures, working your reporting routes and organisational requirements into the material, and giving your teams enough notice to secure diary time and attend. Where a programme runs across several sessions, the full schedule is agreed up front so you can plan cover.
In-house at your premises, or live online with a trainer. Both formats are tutor-led and cover the same content, discussion and scenario work.
In person across England, Wales, Scotland, Northern Ireland and the Republic of Ireland. Live online sessions can be delivered to teams anywhere in the world. Training is delivered in English, with live subtitles through Microsoft Teams or PowerPoint, which can translate captions into the delegate's own language. Where legislation differs across the UK and Ireland, we research the law that applies to you and build it into the material rather than delivering the England and Wales position by default.
Larger workforces are trained as a planned programme rather than a single booking, with the schedule agreed at the start of the contract and worked around your shift patterns and operational cover. Where travel is involved we will look at running sessions on consecutive days, and half-day courses are often best delivered back to back, morning and afternoon on the same day. Where back-to-back half days are agreed there is a saving on the half-day rate. Sessions are delivered by our experienced associate trainers, and we prioritise continuity of trainer wherever availability allows.
We do not publish prices. Cost depends on group numbers, delivery format, travel, overnight accommodation where the location requires it, and how much bespoke design a programme needs. Any figure published here would be misleading. Tell us what you need and we will quote for it.
Discuss your requirements
Contact our team to discuss your training needs, review course options, or request a clear, no-obligation proposal.
Practical recommendationNo obligationUK-wide delivery