15 delegates included in the rate. Additional charge per delegate above 15. Absolute maximum 20.
Smaller groups keep everyone involved in the discussion.
Professional development / virtual delivery
A practical workshop helping trainers, teachers and professional presenters create engaging, accessible and interactive online sessions using Microsoft Teams.
Discuss this course
Course content
Smaller groups keep everyone involved in the discussion.
Allow up to five weeks from confirmation to the first session. That depends on trainer availability and your own staff availability. That gives teams time to attend. Where a programme runs across several sessions, the full schedule is agreed up front so you can plan cover.
This course is online training. It cannot be delivered in-house.
Live online sessions can be delivered to teams anywhere in the world. Training is delivered in English, with live subtitles through Microsoft Teams or PowerPoint, which can translate captions into the delegate's own language.
Larger workforces are trained as a planned programme, not a single booking. The schedule is agreed at the start and worked around shift patterns and cover. Half-day courses often run back to back, morning and afternoon on the same day, with a saving on the half-day rate. Sessions are delivered by associate trainers. We keep the same trainer where we can.
We do not publish prices. Cost depends on group numbers and how much bespoke design a programme needs. Any figure published here would be misleading.
The workshop is delivered as an interactive session for individuals or groups, with demonstrations, questions and practical examples.
Yes. The workshop can reflect your organisation's current online delivery, audience, platform settings and learning objectives.
Tell us what you need and we will quote for it.
Discuss this coursePractical insight and resources built from thirty years at the frontline.
Practical controls for violence, aggression, conflict, reporting and review.
Guidance for staff who work alone, visit, travel, or need check-in and escalation.
Abusive calls, repeated contact, boundary setting, records and escalation.
What non-specialist staff should notice, record in fact, and refer.
Gifts, over-familiarity, unofficial contact and pressure to bend the rules.
What to check before a visit, and what to do if a dog is present.
How scenario practice tests real workplace decisions without theatrical conflict.
Travel, walking and public transport. Written for employers to share with staff.
Tell us about your staff roles, working environment and the situations your staff face. We will recommend the right training approach for your organisation.
Trusted by organisations across the UK for practical, scenario-led staff safety training.