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Safety Solutions Training (SST) download library

Assess and record risk

Start with the assessment

Identify the exposure, test existing controls and create an owned action record before selecting supporting tools.

Policy and response

Turn expectations into usable procedures

Review written arrangements and give staff and managers a consistent structure for difficult interactions and follow-up.

Policy review
Free lead resource

Lone Worker Policy Review Checklist

Test whether written lone-working arrangements match current roles, risks, controls and management practice.

Supports the Health and Safety at Work etc. Act 1974 duty to maintain a safe system of work for lone workers. CurrentEmployment Rights Act 2025 sections 20 and 21 (all reasonable steps to prevent sexual harassment, and employer liability for third-party harassment) have been in force since 30 October 2026 under the Employment Rights Act 2025 (Commencement No. 6 and Transitional and Saving Provisions) Regulations 2026, statutory instrument (SI) 2026/1065.

Calls and communication
Instant access

Challenging Calls Response and Recording Checklist

Brief call controls, preserve significant words and structure proportionate manager follow-up.

Abusive calls that are work-related violence sit under the Health and Safety at Work etc. Act 1974. The Worker Protection (Amendment of Equality Act 2010) Act 2023 (section 40A of the Equality Act 2010) applies where the conduct is sexual harassment. Since 30 October 2026, it requires all reasonable steps. Since the same date, employers may also be liable for harassment of staff by third parties generally, unless they took all reasonable steps (section 21 of the Employment Rights Act 2025, under the Employment Rights Act 2025 (Commencement No. 6 and Transitional and Saving Provisions) Regulations 2026, statutory instrument (SI) 2026/1065).

Conflict management
Instant access

Frontline Conflict Preparation, Response and Review Tool

Plan public-facing work, clarify withdrawal authority and turn incident findings into owned improvements.

Supports the Health and Safety at Work etc. Act 1974 duty to control foreseeable conflict risk. The Worker Protection (Amendment of Equality Act 2010) Act 2023 inserted a preventative duty on sexual harassment into the Equality Act 2010 (section 40A). Since 30 October 2026, that duty requires all reasonable steps. Since the same date, employers may also be liable for harassment of employees by third parties generally, unless they took all reasonable steps (section 21 of the Employment Rights Act 2025, under the Employment Rights Act 2025 (Commencement No. 6 and Transitional and Saving Provisions) Regulations 2026, statutory instrument (SI) 2026/1065).

Staff recording
Instant access

When Staff Are Filmed or Recorded: An Employer's Action Guide

Free practical guidance and adaptable workplace policy for employers responding to staff being filmed, recorded or targeted through harmful online publication. Includes evidence preservation, reporting procedures, employee protection and a manager's action checklist.

General workplace safety guidance and an adaptable policy template. It is not legal advice and does not establish that any particular recording, publication or conduct is unlawful.

Lone worker implementation and assurance

Keep the control system working in practice

Move from supplier due diligence and daily readiness through implementation, practice, fault review and management assurance.

Supplier due diligence
Free lead resource

Lone Worker Technology Procurement Checklist

An independent 8-point checklist for comparing lone worker devices, apps and monitored response services before you buy.

Supports the Health and Safety at Work etc. Act 1974 duty to select suitable, evidenced controls for lone workers before procurement.

Operational readiness
Instant access

Daily Lone Worker Readiness Check

A compact daily prompt for checking equipment, contact arrangements, escalation routes and changing conditions.

Supports the Health and Safety at Work etc. Act 1974 duty to maintain effective day-to-day controls for lone working.

Technology implementation
Instant access

Lone Worker Device Implementation Toolkit

Plan staff adoption, testing, alarm response, maintenance and management evidence after procurement.

Supports the Health and Safety at Work etc. Act 1974 duty to provide effective controls for staff working alone.

Learning review
Instant access

Practice Activation False Alarm Review

Capture what a practice activation revealed about the device, response pathway and staff readiness.

Supports the Health and Safety at Work etc. Act 1974 duty to learn from incidents and near misses and improve controls.

Device assurance
Instant access

False Lone Worker Activations: Causes and Prevention Guide

Diagnose avoidable activations without weakening worker confidence or discouraging legitimate use.

Supports the employer's general duty under section 2 of the Health and Safety at Work etc. Act 1974 to ensure, so far as is reasonably practicable, the health, safety and welfare at work of employees, including lone workers.

Management assurance
Free lead resource

Monthly Lone Worker Management Audit

Review adoption, alarm handling, supervision, incident evidence and outstanding management actions.

Supports the Health and Safety at Work etc. Act 1974 duty to review lone-worker controls. CurrentEmployment Rights Act 2025 sections 20 and 21 (all reasonable steps to prevent sexual harassment, and employer liability for third-party harassment) have been in force since 30 October 2026 under the Employment Rights Act 2025 (Commencement No. 6 and Transitional and Saving Provisions) Regulations 2026, statutory instrument (SI) 2026/1065.

Training design

Plan practice around real decisions

Connect scenario content to risk evidence, learner safety and useful workplace evaluation.

Training design
Instant access

Scenario Training Design and Evaluation Planner

Connect scenario practice to risk evidence, learner safety, observable decisions and workplace evaluation.

Supports the Health and Safety at Work etc. Act 1974 duty to give staff practical, evidenced training for foreseeable risks - not just awareness.

Adapt each resource to the work and assign ownership. These tools support structured review; they do not replace a suitable and sufficient risk assessment, competent advice or current official guidance.

Plan training around your staff and risks

Tell us about your staff roles, working environment and the situations your staff face. We will recommend the right training approach for your organisation.

Trusted by organisations across the UK for practical, scenario-led staff safety training.