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Practical tools for recording, review and follow-through

Downloads and Assessment Tools

Editable Word tools and print-ready PDFs that turn risk assessment, reporting and review into clear questions, recorded decisions and practical action.

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A staff member editing a Safety Solutions Training Word document and roles-and-responsibilities chart across two monitors
Browse assessment tools

SST download library

Assess and record risk

Start with the assessment

Identify the exposure, test existing controls and create an owned action record before selecting supporting tools.

Risk assessmentWord + PDF
Free lead resource

Workplace Violence Risk Assessment

A polished five-point employer assessment for identifying hazards, testing controls, recording evidence and assigning priority actions.

Supports the Health and Safety at Work etc. Act 1974 duty to assess and control foreseeable risks of violence and aggression. The Worker Protection (Amendment of Equality Act 2010) Act 2023 is a current duty to take reasonable steps to prevent sexual harassment of workers, including where third-party contact is foreseeable. It is not a general third-party harassment duty. Employment Rights Act 2025 third-party liability and all reasonable steps are planned for 30 October 2026. They are not current law. Check Acas.

Policy and response

Turn expectations into usable procedures

Review written arrangements and give staff and managers a consistent structure for difficult interactions and follow-up.

Policy review
Free lead resource

Lone Worker Policy Review Checklist

Test whether written lone-working arrangements match current roles, risks, controls and management practice.

Supports the Health and Safety at Work etc. Act 1974 duty to maintain a safe system of work for lone workers. Do not treat the Employment Rights Act 2025 as a live preventative-duty standard. Acas currently dates all reasonable steps and third-party harassment liability to 30 October 2026.

Calls and communication
Instant access

Challenging Calls Response and Recording Checklist

Brief call controls, preserve significant words and structure proportionate manager follow-up.

Abusive calls that are work-related violence sit under the Health and Safety at Work etc. Act 1974. The Worker Protection (Amendment of Equality Act 2010) Act 2023 applies where the conduct is sexual harassment. It is not a general duty to prevent harassment of staff by third parties.

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Conflict management
Instant access

Frontline Conflict Preparation, Response and Review Tool

Plan public-facing work, clarify withdrawal authority and turn incident findings into owned improvements.

Supports the Health and Safety at Work etc. Act 1974 duty to control foreseeable conflict risk. The Worker Protection (Amendment of Equality Act 2010) Act 2023 is a current sexual-harassment preventative duty, not a general third-party harassment duty.

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Lone worker implementation and assurance

Keep the control system working in practice

Move from supplier due diligence and daily readiness through implementation, practice, fault review and management assurance.

Supplier due diligence
Free lead resource

Lone Worker Technology Procurement Checklist

An independent 8-point checklist for comparing lone worker devices, apps and monitored response services before you buy.

Supports the Health and Safety at Work etc. Act 1974 duty to select suitable, evidenced controls for lone workers before procurement.

Operational readiness
Instant access

Daily Lone Worker Readiness Check

A compact daily prompt for checking equipment, contact arrangements, escalation routes and changing conditions.

Supports the Health and Safety at Work etc. Act 1974 duty to maintain effective day-to-day controls for lone working.

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Technology implementation
Instant access

Lone Worker Device Implementation Toolkit

Plan staff adoption, testing, alarm response, maintenance and management evidence after procurement.

Supports the Health and Safety at Work etc. Act 1974 duty to provide effective controls for staff working alone.

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Learning review
Instant access

Practice Activation False Alarm Review

Capture what a practice activation revealed about the device, response pathway and staff readiness.

Supports the Health and Safety at Work etc. Act 1974 duty to learn from incidents and near misses and improve controls.

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Device assurance
Instant access

False Lone Worker Activations: Causes and Prevention Guide

Diagnose avoidable activations without weakening worker confidence or discouraging legitimate use.

Supports the Health and Safety at Work etc. Act 1974 duty to keep lone-worker safety controls reliable and trusted by staff.

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Management assurance
Free lead resource

Monthly Lone Worker Management Audit

Review adoption, alarm handling, supervision, incident evidence and outstanding management actions.

Supports the Health and Safety at Work etc. Act 1974 duty to review lone-worker controls. Employment Rights Act 2025 preventative-duty changes (all reasonable steps, and third-party harassment liability) are not in force until 30 October 2026. Do not treat them as current.

Training design

Plan practice around real decisions

Connect scenario content to risk evidence, learner safety and useful workplace evaluation.

Training design
Instant access

Scenario Training Design and Evaluation Planner

Connect scenario practice to risk evidence, learner safety, observable decisions and workplace evaluation.

Supports the Health and Safety at Work etc. Act 1974 duty to give staff practical, evidenced training for foreseeable risks - not just awareness.

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Adapt each resource to the work and assign ownership. These tools support structured review; they do not replace a suitable and sufficient risk assessment, competent advice or current official guidance.

Safety Hub

Practical insight and resources built from thirty years at the frontline.

Lone working

Lone Worker Safety Centre

Guidance for organisations whose staff work alone, visit, travel or need check-in and escalation.

Violence and aggression

Workplace violence and aggression

Practical controls for violence, aggression, conflict, reporting and review.

Calls

Managing challenging phone calls

Abusive calls, repeated contact, boundary setting, records and escalation.

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Plan training around your staff and risks

Tell us about your staff roles, working environment and the situations your staff face. We will recommend the right training approach for your organisation.

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Trusted by organisations across the UK for practical, scenario-led staff safety training.