Risk assessmentWord + PDF
Workplace Violence Risk Assessment
A polished five-point employer assessment for identifying hazards, testing controls, recording evidence and assigning priority actions.
SST download library
Assess and record risk
Start with the assessment
Identify the exposure, test existing controls and create an owned action record before selecting supporting tools.
Policy and response
Turn expectations into usable procedures
Review written arrangements and give staff and managers a consistent structure for difficult interactions and follow-up.
Policy review
Lone Worker Policy Review Checklist
Test whether written lone-working arrangements match current roles, risks, controls and management practice.
Calls and communication
Challenging Calls Response and Recording Checklist
Brief call controls, preserve significant words and structure proportionate manager follow-up.
Conflict management
Frontline Conflict Preparation, Response and Review Tool
Plan public-facing work, clarify withdrawal authority and turn incident findings into owned improvements.
Lone worker implementation and assurance
Keep the control system working in practice
Move from daily readiness through implementation, practice, fault review and management assurance.
Operational readiness
Daily Lone Worker Readiness Check
A compact daily prompt for checking equipment, contact arrangements, escalation routes and changing conditions.
Technology implementation
Lone Worker Device Implementation Toolkit
Plan staff adoption, testing, alarm response, maintenance and management evidence after procurement.
Learning review
Practice Activation False Alarm Review
Capture what a practice activation revealed about the device, response pathway and staff readiness.
Device assurance
False Lone Worker Activations: Causes and Prevention Guide
Diagnose avoidable activations without weakening worker confidence or discouraging legitimate use.
Management assurance
Monthly Lone Worker Management Audit
Review adoption, alarm handling, supervision, incident evidence and outstanding management actions.
Training design
Plan practice around real decisions
Connect scenario content to risk evidence, learner safety and useful workplace evaluation.
Training design
Scenario Training Design and Evaluation Planner
Connect scenario practice to risk evidence, learner safety, observable decisions and workplace evaluation.
Adapt each resource to the work and assign ownership. These tools support structured review; they do not replace a suitable and sufficient risk assessment, competent advice or current official guidance.
Discuss your requirements
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Practical recommendationNo obligationUK-wide delivery