Public safety
Practical awareness training for organisations whose staff may encounter abuse, exploitation, harassment, intimidation or vulnerability in public-facing and community roles.
Discuss this course
Why the course matters
This course helps organisations, including local authorities, housing associations and charities, protect staff, support people who may be at risk, and make communities safer. This course focuses on practical knowledge that can be applied immediately within frontline roles. Personal safety away from the workplace is the Safety Hub guidance that sits with it.
Who it is for
Delivery can be adapted around role, sector, incident history, and the confidence your organisation needs delegates to build.
Practical outcomes
Violence against women and girls is a serious community safety issue for organisations, public services and local communities.
Course content
Scenarios and practical application
The course is designed to help staff recognise risk early, apply clear procedures, and make calm choices they can stand behind under pressure.
Allow up to five weeks from confirmation to the first session. That depends on trainer availability and your own staff availability. The window is used to review your policies, build your reporting routes into the material, and give teams time to attend. Where a programme runs across several sessions, the full schedule is agreed up front so you can plan cover.
In-house at your premises, or live online with a trainer. Both formats are tutor-led and cover the same content, discussion and scenario work. The session is highly interactive, with practical exercises, group participation and opportunities for questions throughout.
In person across England, Wales, Scotland, Northern Ireland and the Republic of Ireland. Live online sessions can be delivered to teams anywhere in the world. Training is delivered in English, with live subtitles through Microsoft Teams or PowerPoint, which can translate captions into the delegate's own language. Where legislation differs across the UK and Ireland, we research the law that applies to you and build it into the material rather than delivering the England and Wales position by default.
Larger workforces are trained as a planned programme, not a single booking. The schedule is agreed at the start and worked around shift patterns and cover. Where travel is involved we will look at consecutive days. Half-day courses often run back to back, morning and afternoon on the same day, with a saving on the half-day rate. Sessions are delivered by associate trainers. We keep the same trainer where we can.
We do not publish prices. Cost depends on group numbers, delivery format, travel, overnight accommodation where the location requires it, and how much bespoke design a programme needs. Any figure published here would be misleading.
The course explores risks women and girls may experience within the home and while travelling, working or accessing services. It includes abuse and exploitation, child sexual exploitation, domestic abuse, sexual harassment, coercive and controlling behaviour, stalking and harassment, modern slavery, gang-related risks affecting young women, vulnerability indicators and appropriate support routes.
Delegates can use this advice professionally and personally. They learn to reduce everyday risks, recognise developing risks, and use measures that improve confidence without increasing confrontation.
Yes. Although the programme is primarily designed for staff working within local authorities, housing associations and community-based organisations, Safety Solutions Training can tailor awareness sessions for community groups and other organisations wishing to improve personal safety awareness and crime prevention knowledge.
Every delegate receives a certificate of attendance, a PDF copy of the certificate and PDF course handouts.
Free, maintained guidance from our Safety Hub on the subjects this course covers.
Tell us what you need and we will quote for it.
Discuss this coursePractical insight and resources built from thirty years at the frontline.
Practical controls for violence, aggression, conflict, reporting and review.
Guidance for staff who work alone, visit, travel, or need check-in and escalation.
Abusive calls, repeated contact, boundary setting, records and escalation.
What non-specialist staff should notice, record in fact, and refer.
Gifts, over-familiarity, unofficial contact and pressure to bend the rules.
What to check before a visit, and what to do if a dog is present.
How scenario practice tests real workplace decisions without theatrical conflict.
Travel, walking and public transport. Written for employers to share with staff.
Tell us about your staff roles, working environment and the situations your staff face. We will recommend the right training approach for your organisation.
Trusted by organisations across the UK for practical, scenario-led staff safety training.
