Dynamic risk assessment
How to assess environment, body language, and risk indicators before entering a potentially dangerous situation.
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Workplace Safety Legislation Guide
Clear guidance on employer duties, preventative steps, and statutory compliance under UK law.
Read articleFive signs your lone worker policy needs review
An employer authority guide linking lone worker policy review to the Health and Safety at Work etc. Act 1974, HSE lone-working guidance, risk assessment duties and current worker protection expectations.
Read articlePreparing staff for abusive or high pressure calls
A practical employer guide to recognising call risk, controlling the conversation, setting boundaries, escalating threats and supporting staff after abusive or high pressure calls.
Read articleWhy live practice matters for frontline staff
A practical guide to designing, facilitating and evaluating scenario-led learning so frontline staff can apply communication, risk assessment and escalation skills under realistic pressure.
Read articleLone worker personal safety devices
A practical introduction to selecting, introducing, using and reviewing lone worker safety devices as one part of a complete safe system of work.
Read articleRecognising boundary drift before it becomes a problem
Recognising boundary drift before it becomes a problem. Practical guidance for managers on resetting expectations and recording concerns before they become a conduct or safeguarding issue.
Read articleDog risk for visiting staff
What to check before you enter. Policy, risk assessment, withdrawal and recording for visiting, enforcement, trades and care staff.
Read articleWhat to notice, record and refer: a safeguarding guide for non-specialist staff
What to notice, record and refer. A concise safeguarding guide to professional curiosity, factual recording and referral routes.
Read articleSafety Hub
Practical insight and resources built from thirty years at the frontline.
Lone working
Lone Worker Safety Centre
Guidance for organisations whose staff work alone, visit, travel or need check-in and escalation.
Violence and aggression
Workplace violence and aggression
Practical controls for violence, aggression, conflict, reporting and review.
Calls
Managing challenging phone calls
Abusive calls, repeated contact, boundary setting, records and escalation.
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