Supplier information
Vatix describes itself as one connected platform for safety, compliance and risk, covering incident reporting, actions, audits, policy documents and dashboards. Its lone worker offer is a lone worker app and a dedicated device (Safe Pro Device), which Vatix says are backed by its 24/7 alarm receiving centre.
Included for information only. This is not an endorsement, recommendation or partnership.
What Vatix states
Published features, as described by the supplier
Vatix describes the following on its website. Names and availability may vary by plan.
- A lone worker app for iOS and Android with SOS activation, including discreet activation settings such as holding the side key or shaking the phone.
- Timed working sessions with check-ins. Vatix says a missed check-in leads to automated check-in calls and escalation to its alarm receiving centre.
- A privacy mode which, Vatix says, turns location sharing off outside working sessions.
- GPS and Wi-Fi location.
- Voice note status updates for responders.
- The Safe Pro Device: a dedicated device with an SOS button, fall detection and audio calls to the alarm receiving centre. Vatix says the device uses a roaming SIM.
- 24/7 monitoring, which Vatix says comes from two UK-based alarm receiving centres.
- A management portal for alarm response instructions, alert tracking, audit trails and usage reports.
Source: Vatix lone worker web pages, checked 17 October 2026. Confirm current product, monitoring and contract details directly with Vatix before procurement.
Before you procure
What to verify before procurement
Use these eight questions to compare any lone worker technology supplier.
- Current product range, exact models and compatible accessories for the specific worker roles you need to cover.
- Live pricing, minimum contract term and the total cost including any device, SIM, platform or support fees.
- Monitoring centre accreditation, for example British Standard 8484 (BS 8484), and evidence it currently applies to the product being quoted, not just the supplier in general.
- Stated response times and the exact escalation route to police or other emergency services, including any conditions that must be met.
- Network and connectivity coverage for the actual buildings, sites and travel routes your staff work in.
- How location, audio and incident data is retained, accessed and protected, and whether that meets your organisation's data protection obligations.
- Onboarding and staff training support, and how practice activations or false alarms are handled without discouraging genuine use.
- Contract flexibility: adding or removing users, ending the contract, and what happens to service and data if the product is discontinued.
Record each supplier's answers in the independent Word and PDF handout.
Open the procurement handoutSafety Solutions implementation note
Technology still needs confident staff behaviour
Verify the selected product, contract, response instructions and staff training arrangements before implementation. No device, however well specified, replaces a member of staff who has practised using it, trusts it and knows exactly what happens after they press it.
Safety Hub
Practical insight and resources built from thirty years at the frontline.
Workplace violence and aggression
Practical controls for violence, aggression, conflict, reporting and review.
Lone Worker Safety Centre
Guidance for staff who work alone, visit, travel, or need check-in and escalation.
Managing challenging phone calls
Abusive calls, repeated contact, boundary setting, records and escalation.
Notice, record and refer
What non-specialist staff should notice, record in fact, and refer.
Recognising boundary drift
Gifts, over-familiarity, unofficial contact and pressure to bend the rules.
Dog risk for visiting staff
What to check before a visit, and what to do if a dog is present.
Why live practice matters
How scenario practice tests real workplace decisions without theatrical conflict.
Personal safety away from the workplace
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