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Lone Worker Safety Centre

Policies and Downloads

Choose a practical, editable tool for the moment you are managing: preparing a shift, reviewing a policy, checking device arrangements, learning from an alarm or auditing performance. Every download is SST branded and includes a route to further guidance and training support.

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Practical recommendationNo obligationUK-wide delivery

Incident evidence and reporting guidance for managers
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Practical recommendationNo obligationUK-wide delivery

Ready to use

Practical tools for managers and frontline staff

Open the accessible web version for a quick review, or download the editable Word version to adapt, complete and retain within your own safety-management records.

Editable source required

Incident Evidence Request Record

A record sheet for requesting audio, transcripts, timelines, controller notes, GPS data and incident reports after a lone worker alarm.

Version: Verification required. Last reviewed: Verification required.

Download being prepared

Supporting pages

Use current guidance while downloads are prepared

Definitive implementation guidePractical guidance on device choice, training, adoption, escalation and management review.Supplier indexSupplier-neutral profiles for UK lone worker apps, devices, alert systems and connected worker services.Plain English glossaryDefinitions for standards, monitoring, response, connectivity, evidence and implementation terms.Procurement guideQuestions to ask before selecting a lone worker device, app or monitoring arrangement.Monitoring and escalation guideComparison of fully managed, internal and hybrid response models.Connectivity and resilience guideRoaming SIM, eSIM, Wi-Fi, low-signal, satellite and operational limitations explained.Incident evidence and reporting guideHow to compare audio, transcripts, reports, timelines, retention and management access.Manager Implementation ToolkitA staged implementation route for managers moving from supplier choice to working practice.

Safety Hub

Practical insight and resources built from thirty years at the frontline.

Lone working

Lone Worker Safety Centre

Guidance for organisations whose staff work alone, visit, travel or need check-in and escalation.

Violence and aggression

Workplace violence and aggression

Practical controls for violence, aggression, conflict, reporting and review.

Calls

Managing challenging phone calls

Abusive calls, repeated contact, boundary setting, records and escalation.

Open the complete Safety Hub

Plan training around your staff and risks

Tell us about your staff roles, working environment and the situations your staff face. We will recommend the right training approach for your organisation.

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Trusted by organisations across the UK for practical, scenario-led staff safety training.